Important: Account deletion does NOT automatically cancel paid subscriptions.

If you have an active subscription:

1. Cancel your subscription first (Account → Settings → Subscription → Cancel)
2. Wait for cancellation confirmation
3. Then proceed with account deletion

If you delete without canceling, contact help@gpai.app immediately.

Recommended method:

1. Open GPAI and sign in
2. Go to Account → Settings
3. Select "Delete my account"
4. Type DELETE to confirm

This verifies ownership and starts deletion immediately.

If you can't sign in, email help@gpai.app with:

• Your registered email address
• Platform (Android / iOS / Web)
• Reason (optional)

We'll verify ownership before processing.

From GPAI:

• Profile and login credentials
• All your content (uploads, notes, chats, quizzes)
• Account preferences and history
• Analytics identifiers linked to your account

Some data is retained for legal/security reasons:

• Security logs: Up to 90 days
• Backups: Deleted within 30 days
• Payment records (via Paddle): 7 years for tax compliance

You can contact Paddle directly for payment data requests: privacy@paddle.com

• Deletion is permanent and cannot be undone
• You can create a new account, but past data won't return
• Processing takes up to 30 days to complete across all systems

Need help? Email help@gpai.app